Privacy Policy

1. Information We Collect

To provide our math education services, we collect:

• Account Information: Email, name, and profile photo when you sign up or use third-party login
• Math Content: Equations and problems you create or save to your account
• Usage Information: Which features you use and how often to track your credit usage
• Technical Information: Browser type, IP address, and cookies for security and functionality

Note: Uploaded files (images, PDFs) are processed in real-time and not stored. We do not use your data to train or improve AI models.

2. How We Use Your Information

We use your information to:

• Provide math solving, tutoring, and content generation features
• Manage your account, authentication, and subscription
• Process payments and track credit usage
• Send important service notifications
• Fix technical issues and improve service quality
• Respond to your support requests

3. Information Sharing

We Do Not Sell Your Personal Information

We share your information only when necessary to:

• Provide Services: With cloud hosting, payment processors, and service providers that help us operate MathPad
• Legal Compliance: When required by law, court order, or to protect against fraud and security threats

4. Data Security and Retention

We protect your data with encryption (HTTPS/TLS), secure authentication, and database-level access controls.

How long we keep your data:

• Account data: Kept while your account is active, deleted within 30 days after account deletion
• Inactive accounts: Deleted after 2 years with 30-day advance notice

5. International Data

Your data is stored on secure cloud servers in the United States with GDPR-compliant protections.

6. Your Rights

You can:

• Access and download your account data
• Update your profile information
• Delete your account at any time
• Revoke integration permissions (Google Workspace, Discord)
• Contact us about your data

7. Cookies

We use cookies for:

• Authentication and keeping you logged in
• Remembering your preferences
• Analytics to understand how you use MathPad
• Security and fraud prevention

8. Google Workspace Add-ons

Limited Use Disclosure: MathPad's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements.

When you use our Google Workspace add-ons:

• We only access documents you explicitly work with while using the add-on
• Document content is processed in real-time and not permanently stored
• We don't share your Google data with third parties
• We don't use your Google documents to train AI models
• You can revoke access anytime through your Google account settings

Permissions we request: Document access (to insert math content), Spreadsheet access (for table imports), Presentation access (to insert equations into slides), and your email (for account identification).

9. Changes to This Policy

We may update this policy from time to time. The "Last Updated" date at the top shows when changes were last made.